Rx relief Awarded Certification from the Joint CommissionDecember 13, 2010
Fresno, CA; December 13, 2010
Rx relief has achieved the Gold Seal of Approval for health care staffing services from The Joint Commission.
Rx relief, a division of PrideStaff, Inc. is a specialty pharmacy staffing company that places temporary and permanent pharmacists and pharmacy technicians in all pharmacy practice settings on a national level. With over 60 years of pharmacy staffing experience on our management team, we believe it gives Rx relief a decided advantage over other staffing companies. Carl L. Franklin, a Pharmacist for over 33 years, and the Executive Vice President of Rx relief, stated that “Our success continues to grow because we know how to listen to our clients and we understand our employees needs when we make the placement. In fact, we have a vested interested in the success of our client’s business because it directly translates into the success of the profession.”
Rx relief recently underwent an on-site review by the Joint Commission of its internal application of national standards and best practices, to determine the qualifications and competency of their staff, recruiting and hiring protocols, and how they monitor staff performance on the job. “Certification recognizes Rx relief’s dedication to providing pharmacists, and pharmacy technicians that are qualified to provide safe, high-quality care to patients,” says Carl Franklin, R.Ph.; Executive Vice President. “We’re proud to receive the Joint Commission’s Gold Seal of Approval.” “It’s like having the Good Housekeeping Seal of Approval on all our services.”
Rx relief has always provided pharmacy professionals that are screened to meet the highest national standards for safety and quality of care; and now The Joint Commission has certified this. “Health care organizations that contract with Rx relief can look to this certification as an assurance that Rx relief demonstrates a commitment to providing and continuously improving quality services,” says Michele Sacco, M.S.; Executive Director, Health Care Staffing Services Certification, Joint Commission.
The ongoing shortage of good, competent, clinically oriented pharmacists, and pharmacy technicians have forced health care organizations to increasingly fill positions with temporary workers through contractual arrangements with staffing firms. The Joint Commission’s certification program, launched in October 2004, offers an independent, comprehensive evaluation of a staffing firm’s abilities to provide competent staffing services.
In addition to meeting the high standards of The Joint Commission, Rx relief strives to provide the highest level of customer service to our pharmacy clients, and our pharmacy professionals. Our mission statement is “Consistently provide client experiences focused on what they value most”. We measure our success in living up to our mission statement by having our clients and employees participate in a quarterly Inavero survey, which uses the net promoter score to quantify our success. Rx relief continually exceeds the expectations of clients and employees by more than double the industry standards!
History of Rx relief and The Joint Commission
Rx relief began in Fallbrook, CA in 1978, and has since grown to be the largest staffing firm in the country that specializes solely on placing pharmacy professionals in all pharmacy practice settings; including hospital, home infusion, long term care, mail order, managed care, and retail. Acquired by PrideStaff, Inc., a traditional staffing firm with 33 offices in 19 states, Rx relief has expanded to cover nearly half the U.S. market. Each week Rx relief places over 500 pharmacists and pharmacy technicians in over 20 states.
Founded in 1951, The Joint Commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The Joint Commission evaluates and accredits more than 18,000 health care organizations and programs in the United States, including more than 9,500 hospitals and home care organizations, and more than 6,300 other health care organizations that provide long term care, behavioral health care, laboratory and ambulatory care services. In addition, The Joint Commission also provides certification of more the 1,000 disease-specific care programs, primary stroke centers, and health care staffing services. An independent, not-for-profit organization, The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in health care. Learn more about The Joint Commission at www.jointcommission.org.
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