Staffing excellence is built upon two fundamental principles: client service and exceptional job candidates. Everyone says they provide these things, yet few can prove it. Rx relief® does. How do we do it? By taking a few crucial steps:
WE MAKE IT ALL ABOUT YOU.
We proudly follow the Net Promoter methodology developed and validated by client loyalty expert Fred Reichheld. The premise of his work focuses on continually measuring, tracking and responding to feedback based around a single question: “Would you recommend this company to a friend or colleague?” All Rx relief® offices utilize a quarterly Net Promoter* survey process, with all clients and job candidates participating. In addition to industry-leading NPS scores, Rx relief® has also been consistently recognized among the best of the best in staffing, having received multiple “best of” awards from the American Staffing Association, Inavero and Leading Providers, LLC.
We don’t believe in cookie cutter solutions. Nor do we believe that all clients are alike. Instead we focus on those elements that make each person, business and situation unique.
- We are your partner, not your vendor
- We provide talent that fits your needs and culture
- We take the time to understand your business
- Our staff is passionate and here for you
- Our candidates are talented and engaged
At the core of Rx relief®’s success are the relationships we have with the candidates we place. Our candidates are crucial to helping us deliver our Mission, and deserve to be treated fairly during the employment process. Our candidates have come to value the following when working with Rx relief®:
- We care about them as individuals
- We provide job opportunities that fit
- We treat them with respect and fairness
Rx relief® has received the staffing industry’s highest honor for client service: the Best of Staffing award from loyalty research firm, Inavero. Inavero is our industry's leading provider of independent client and job candidate surveys. Their Best of Staffing award is reserved for the top performing firms; fewer than 1% of all staffing firms in North America.
*Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.